Shipping Information

At Love Pastry, we want your shopping experience to be as easy as possible, so we've made our shipping process simple and affordable.

When Does My Order Ship?

Our orders typically ship within one (1) business day of your order being placed. If you place your order before 11 AM pacific time on a business day, it is likely your order will go out that same business day.

What Are My Shipping Options?

Our site provides you with three different shipping options for your orders:

  • Standard Ground Shipping – standard ground shipping will arrive within 4 to 8 business days of when you place your order (including order processing time).
  • Two-Day Shipping – Two day shipping will arrive in 3 business days after you place your order (including order processing time)
  • Overnight Shipping – orders shipped via overnight shipping will arrive in 1 to 2 business days after you place your order (including order processing time).

Tracking Shipments

To track your package, you can go directly to the UPS website and enter the tracking number you received in your shipment confirmation customer service email.

To track your orders here on LovePastry.com, please click on the My Orders link at the top of the page. Once there, click on the order you want to track. Inside the order information you will find the UPS tracking number. Click on the tracking number, and you will be directed to the UPS website and provided shipment status and tracking information.

International Shipping

International orders are subject to Duties, Customs, and Value Added Taxes. These charges MUST be paid upon receipt of your order. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to.

Shipping Costs

All orders shipping costs are weight based starting at $5.95. Oversized items will have an additional shipping cost and will be added at checkout.

Order History

We will send you an email when your order has shipped. Sign in to "My Account" at Love Pastry and you can view your order history at any time and get an update on tracking information on your order.

Shipping Restrictions

Love Pastry can ship to any location listed in the "Select your region" drop-down menu. Shipments cannot be made to PO boxes. To ship a product outside of the country you're located in, you must select the destination country from the drop-down menu. For example, if you are in United States and would like to ship to Canada, you must select Canada from the Drop-down menu.

Shipping Refunds

If your order did not arrive during your requested shipping time, please contact Love Pastry, Customer Service by using the form on the Customer Service page. Hours of operation and phone numbers are also listed there.

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